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Privacy Policy
  1. Policy Perimeter and Definitions

    This Privacy Policy applies to New Universe Enterprise online workplace productivity tools and platform, including the associated New Universe Enterprise mobile and New Universe Enterprise websites, you may have with New Universe Enterprise. If you do not agree with the terms, do not access or use the Services or Websites aspect of New Universe Enterprise business.
    This Privacy Policy does not apply to any third party applications or software that integrate with the Services through the New Universe Enterprise platform, or any other third party products, services or businesses. In addition, a separate agreement governs delivery, access and use of the Services, including the processing of any messages, files or other content submitted through Services accounts. The organization that entered into the Customer Agreement controls their instance of the Services and any associated Customer Data.

  2. Information We Collect And Receive
    1. Workspace and Account Information. To create or update a Workspace account, you or your Customer supply New Universe Enterprise with an email address, phone number, password, domain and/or similar account details.
    2. Usage Information
      • Services Metadata. When an Authorized User interacts with the Services, metadata is generated that provides additional context about the way Authorized Users work.
      • Log data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.
      • Device information. New Universe Enterprise collects information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.
      • Location information. We receive information from you, your Customer and other third-parties that helps us approximate your location.
    3. Cookie Information. New Universe Enterprise uses cookies and similar technologies in our Websites and Services that help us collect Other Information.
    4. Contact Information. In accordance with the consent process provided by your device, any contact information that an Authorized User chooses to import (such as an address book from a device) is collected when using the Services.
    5. Third Party Data. New Universe Enterprise may receive data about organizations, industries, Website visitors, marketing campaigns and other matters related to our business from parent corporation(s), affiliates and subsidiaries, our partners or others that we use to make our own information better or more useful.
    6. We receive Other Information when submitted to our Websites or if you participate in a focus group, contest, activity or event, apply for a job, request support, interact with our social media accounts.
  3. How We Use Information

    New Universe Enterprise uses Information in furtherance of our legitimate interests in operating our Services, Websites and business. More specifically :

    1. To provide, update, maintain and protect our Services, Websites and business.
    2. As required by applicable law, legal process or regulation.
    3. To communicate with you by responding to your requests, comments and questions.
    4. To develop and provide search, learning and productivity tools and additional features.
    5. To send emails and other communications.
    6. For billing, account management and other administrative matters.
    7. To investigate and help prevent security issues and abuse.
  4. How We Share And Disclose Information

    Customers determine their own policies and practices for the sharing and disclosure of Information, and New Universe Enterprise does not control how they or any other third parties choose to share or disclose Information.

    1. Customer’s Instructions. New Universe Enterprise will solely share and disclose Customer Data in accordance with a Customer’s instructions, including any applicable terms.
    2. Displaying the Services. When an Authorized User submits Other Information, it may be displayed to other Authorized Users in the same or connected Workspaces.
    3. Collaborating with Others. The Services provide different ways for Authorized Users working in independent Workspaces to collaborate, such as shared channels.
    4. Customer Access. Owners, administrators, Authorized Users and other Customer representatives and personnel may be able to access, modify or restrict access to Other Information.
    5. Third Party Service Providers and Partners. We may engage third party companies or individuals as service providers or business partners to process Other Information and support our business.
    6. Third Party Services. Customer may enable or permit Authorized Users to enable Third Party Services.
    7. Corporate Affiliates. New Universe Enterprise may share Other Information with its corporate affiliates, parents and/or subsidiaries.
    8. Aggregated or De-identified Data. We may disclose or use aggregated or de-identified Other Information for any purpose.
    9. To Comply with Laws. If we receive a request for information, we may disclose Other Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.
    10. To enforce our rights, prevent fraud, and for safety. To protect and defend the rights, property or safety of New Universe Enterprise or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.
    11. With Consent. New Universe Enterprise may share Other Information with third parties when we have consent to do so.
  5. Security

    New Universe Enterprise takes security of data very seriously. New Universe Enterprise works hard to protect Other Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Other Information we collect, process and store, and the current state of technology.

  6. Changes To This Privacy Policy

    New Universe Enterprise may change this Privacy Policy from time to time. Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed.

  7. Data Protection Authority

    Subject to applicable law, you also have the right to (i) restrict New Universe Enterprice use of Other Information that constitutes your Personal Data and (ii) lodge a complaint with your local data protection authority.